| Customization: | Available |
|---|---|
| Certification: | CE, ISO |
| Transport Package: | Wood Package |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
1. We have our own woodworking machinery factory.
2. 8 years exportation experience, have customers in more than 40 countries.
3. Engineer team with +20 years experience.
4. Diamond supplier in made-in-china.
5. Our services
Pre-sales service: To provide customers with the best on-site solutions with the best products and technologies. In order to better serve our customers, we have established a complete pre-sales service support system to provide the most suitable models according to customer needs. Equipment and solutions, together with customers to discuss and improve the customer's production process, processing technology problems.
After-sales service: HICAS after-sales customer service team, responsive. We can solve various problems for customers in the shortest time.
Tracking service: We track and record the equipment purchased by each customer and return to it regularly. Understand customer usage and improve feedback and feedback, and strive to be responsive to every customer. Solve every sanding problem.
6.Our products are widely sold in made-in-china.
7.Customer feedbacks
We are looking for Good customers like you! And Distributor or Agents Wanted! ! !
1. Do you offer installation?
Our machines are almost assembled before loading in container. It is very easy for installation in your workshop. Video guidance and English manual can be provided freely. Engineers can be sent to service in site if the buyer request. all cost in buyer's account (the machine quotation does not include this cost), including all transportation cost between China and buyer factory (two way), visa and Insurance cost, hotel and eating in buyer country is responsible by buyer, extra labor salary USD200/day.
2. Where can we get replacement parts?
Most of the spare parts are ready in stock. They will be sent to the buyer directly from our warehouse with original prices.
3. How long can we get replacement parts?
Common spare parts can be delivered by express within one week. Some parts can be purchased locally.
4. What technical support do you offer?
1) Technical support by phone, email or WhatsApp/Skype around the clock.
2) Friendly English version manual and operation video.
3) Engineer available to service machinery overseas.
5. Can you customized the machine?
Our machines can be customized made according to buyers' request.
6. What other machine do you offer?
We provide one-stop shop service of woodworking machines for the buyers. Other kinds of woodworking machines, like edge banding machine, CNC router, drilling machine, saw machine,roller coater, spraying machine, membrane press can be provided as well.
7. Can you set the system to our language?
Our system supports common languages like Chinese, English, Russian.etc.
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